WHO WE ARE
ATV Services Scotland Ltd is the controller of personal information collected through this website. Our registered office is Livestock Auction Market, Whitefordhill, Ayr, Scotland, KA6 5JW. Company number: SC449860.
For privacy questions or to exercise your rights, email info@atvservices.com or write to the registered office above.
INFORMATION WE HANDLE
This may include contact details, your depot or location preference, information about a machine you own or are interested in, messages, booking and demonstration requests, finance or credit-application information where you choose to submit it, and correspondence with our team.
We also process limited website-use information as described in our Cookie & Website Storage Policy. Optional website measurement, remembered browsing, maps and video are controlled through .
WHY WE USE IT
We use information to respond to enquiries, prepare quotations, arrange viewings, demonstrations, service appointments or reservations, administer accounts, process a requested finance or credit application, improve our website and protect it from misuse.
Our legal basis will depend on the request. It may be taking steps before a contract, fulfilling a contract, meeting a legal obligation, our legitimate interests in running and improving the business, or consent where this is required. We will only send marketing where permitted by law, and you can opt out at any time.
WHO MAY RECEIVE INFORMATION
We use service providers that help us host this website, deliver email, process requested payments and maintain business systems. Depending on the page and your choices, Google Maps, YouTube and Vimeo may receive information when their content is loaded. Payment information for online holding deposits is handled by Stripe; ATV Services does not store full card details.
We may also share information where needed to supply or service a machine, arrange finance that you request, meet legal obligations, establish or defend legal claims, or with your clear instruction. We do not sell personal information.
RETENTION AND SECURITY
We keep personal information only for as long as reasonably needed for the purpose collected, to maintain business records, or to meet legal, accounting and regulatory requirements. We use appropriate technical and organisational safeguards, but no online transmission can be guaranteed completely secure.
YOUR RIGHTS
Subject to applicable law, you may ask for access to, correction of, deletion of, restriction of or a copy of your personal information, and may object to certain processing. You can also withdraw consent at any time where we rely on it. Contact us using the details above.
You may complain to the UK Information Commissioner’s Office. Details are available at ico.org.uk. We would appreciate the opportunity to address your concern first.
CHANGES TO THIS POLICY
We may update this policy when the website, our services or legal requirements change. The date at the top shows when it was last reviewed. Material changes to optional website technologies will be reflected in the privacy choices shown to visitors.